Please keep a copy of your registration agreement for your records:

Welcome to the Franklin County Farmers Market online ordering portal.

By digitally signing this agreement, you acknowledge:

•  The order period begins at noon Mondays and ends at 5 PM Tuesdays for Thursday pick up and delivery  and 5 PM Thursdays for Saturday pick up. You may place or change your order at any time while the order period is open. Orders may not be placed or changed before or after that time.

• The farmers market supports you in the setup and maintenance of your online customer profile but is not able to create an online profile or place a regular weekly order for you.

• You will not hold the Franklin County Farmers Market, Local Food Marketplace, Franklin County Cooperative Extension Office, City of Frankfort, Park Board, Commonwealth of Kentucky, other Farm to Frankfort participants, or any employees or volunteers of said services listed in this agreement jointly liable for any complaints or civil or criminal actions that might arise as the result of Farm to Frankfort program participation.

• You can support the food access and other work of our market by joining the Friends of the Franklin County Farmers Market and/or making a contribution to support our Double Dollars Program and other food access work.  Simply add a Friends Membership or a contribution to "Support Access to Fresh, Local Food for All" to your shopping cart on the market's online store.  

• Ordering and Pick-Up Instructions for Farm to Frankfort workplace delivery Thursday customers:

  • Order between noon on Mondays and 5 PM Tuesdays in order to reserve your items for Thursdays.

  • Your order will be delivered to your workplace between 9 am and noon on Thursdays. Ask your hub coordinator if you don't know where your order is delivered. Make sure you grab the items in your box and fridge/freezer items. Gently fold down the box and leave it where you found it; don't take it home!

Ordering and Pick-Up Instructions for those pre-ordering for Thursday curbside pickup:

• Order between noon on Mondays and 5 PM Tuesdays in order to reserve your items for Thursdays.

• Arrive at the market pavilion between 9:30 and 10 am on Thursdays. Stay in your car and tell the staff member or volunteer your name and they will bring you your order. 

Ordering and Pick-Up Instructions for those pre-ordering for Saturday markets:

• Order between noon on Mondays at 5 PM Thursdays in order to reserve your items for Saturdays.
• Print off your final order confirmation that is emailed to you on Thursday evening. You could also have it pulled up on your phone when you arrive at the Market.

• Pick up on Saturday from 8:30 am to noon during the regular season and from 10 am to 1 pm for our December Holiday Market. Visit each booth of the vendors that you pre-ordered from and tell them you are there to pick up your items. Tell them your name. If you can't find a booth, ask the team at the Welcome Desk and they can direct you.

Instructions for all customers picking up at market:

• Once the online ordering period closes, we are unable to cancel, change, or refund orders. If you are unable to come pick up, please try to find a friend to pick up in your stead. Any orders that are not picked up at the end of market (unless alternate arrangements have been made in the case of illness) will be donated to the Access Soup Kitchen or Franklin County Women’s Shelter.

• If there is a problem with your order or you are missing an item, contact Risa Yost, online sales manager, at sales@franklincountyfarmersmarket.org.

Fees and Payments

• The minimum order amount to be placed online is $10. This limits the percent of sales spent on credit card processing fees.

• You must enter a credit card to be charged at the close of the order period or must carry a sufficient balance (prepaid with the Franklin County Farmers Market) to place your order. You must update your credit card information on file when your credit card expires or is deactivated.  Your order will not be delivered if payment is not made before delivery.

• You will be charged at $2.50 service fee each week you order. 

Farmers Market Responsibilities

• Franklin County Farmers Market vendors maintain their own online profiles and inventories. Any inconsistencies in product pricing or quality should be brought to the attention of the vendor and Franklin County Farmers Market. Vendors do their best to represent their products accurately with product images on the website. Some images are stock photos, while others are provided by the vendor, and not all images may look exactly like the products.

• Franklin County Farmers Market vendors offer the quality of products that you can expect to find at the farmers market. 

• Franklin County Farmers Market vendors comply with all local, state and federal laws, labels, and food-safety and -handling regulations and guidelines for all products in the current KY Department of Agriculture Farmers Market Manual.